"I took the car up to Rocky Mountain National park yesterday and had a blast!"
Matt, Thanks for making this buying experience a good one. I've bought a lot of cars in my life and I have to say that this was one of the smoother more pleasant transactions I've done. The time you took and work you did were appreciated. As someone who understands the importance of customers it was great to see that you and Prestige still have that approach.
I'm sure we'll talk more as I enjoy becoming an Audi owner. I took the car up to Rocky Mountain National park yesterday and had a blast!
Thanks again,
G.V.
Audi A5 - "the exact car that I spent 8 months searching for"
Stacie, The pleasure was (and has continued) to be all mine! As a business owner, I appreciate the no-gimmicks/low-pressure experience I was hoping for in the search and purchase of my first Audi - an experience that you provided on all levels. I was very pleased with the professionalism and attention to my specific needs and desires for my Audi that yourself and the entire Prestige Imports team provided. On top of the great experience and pleasure of working with you, I could not be more pleased with the A5 ? it is the exact car that I spent 8 months searching for and have been incredibly impressed with every single aspect of the cars performance, technology, style, and comfort?my cheeks are sore from the non-stop grin I have had across my face since the second I left the dealership. Given the rush hour traffic, the drive home was a tad overwhelming at first but once North of the city, it was smooth sailing and had a chance to start to really get to know the in's and out's of my car. Not much actual work has gotten done here at the office today ? I've been on 5 "test" drives today as clients, employees, and colleagues have been enamored by the cars beauty and have wanted a ride in the passenger seat ? all of which I am happy to satisfy as it means I get to drive my car even more!
Without question, you will be getting all 10's and yeses from me ? Prestige has earned my business for my next Audi, whenever that may be, and I will certainly be referring clients, colleagues, and friends to purchase from you and Prestige when the opportunity presents itself. Thank you again for your time yesterday ? my experience in purchasing my first Audi from Prestige is something I will not soon forget.
Regards,
T.P.D.
"2011 Q5"
Dave McManus, Thanks again for you help in purchasing a 2011 Audi Q5. It is proving to be a worthy replacement for my 2004 Allroad. I appreciate the time you took to answer my question and to help me choose between the A4 and A5.
I am enclosing the extra key for my Allroad. I will refer my friends to you if they want to buy an Audi, as your personality and knowledge made the expeience enjoyable.
Best regards,T.S.
"A3--Customer for life!"
Matt,
We recently purchased an A3 TDI from Gerhard Rexroth and it was a great experience for both my wife and I. This past August I purchased an A4, we worked with Gerhard on a saturday while our salesperson was out and the knowledge and insight that he had was very helpful in the purchase of that car. Over the past 5 or 6 years my wife has had a Volvo and we were getting ready to continue down that path, when we decided to take a look at the A3. She did a bunch of research and had a lot of questions, Gerhard was able to answer all of them and help us with the process. We have purchased many cars and I can honestly say this is the first time my wife was excitied to drive her car new(A3). Gerhard made us feel very comfortable and we can't imagine going through this with anyoue other than Gerhard. He is an asset to Prestige Imports and not only will we recommend him to other people, but you have a customer for life!
We have had the car for almost a month and both of us are very happy with it. My wife cannot believe all of the compliments/inquiries she gets.
Regards,JT
"Audi Q5"
Dear Matt,
This is to tell you of our appreciation for the professional, courteous service we have received at your dealership by Mike Pearce.
As background, we just took delivery of an 2010 Audi Q5. Mike worked with us for nearly two months on our evaluation of the vehicle.
He was responsive to, and patient, with our repeated questions; was clearly very knowledgeable about the product; and followed up with us in an appropriate way.
Mike's service to us has been outstanding, and we wanted you to know about that. We'll be back to work with Mike again on future vehicle requirements.
Sincerly,S.B.
"Audi A4 for my son"
Dear Mr.Adis,
As a business owner myself, it is with great pleasure that I write you today. I recently had the pleasure of working with Mr. Scott West on the order and purchase of a new A4 for my son. The day before leaving the country for over a month, my son and I dropped by your dealership and met with Scott. We decided on the A4 with a fairly lengthy list of add ons and ordered the car to be delivered when we returned to Denver. I have to admit being a little skeptical with my son about the odds of the car being available for delivery when promised and even more so that it would come in the way we had requested. Long story short, Scott not only had the order perfect, but he was willing to give us his home phone number and come in early to meet us so my son who was coming in from 5 flights and 24 hours of traveling would be able to get an early start heading back up into the mountains. By the way, my son is 16 years old. Scott delivered the car to him as he would have any adult client. His professionalism and personal commitment throughout the transaction left a lasting impression on my entire family and certainly set the bar for my son's future automobile purchases. By the way, in 2000, we purchased an A6 for my wife from Glenwood Springs. Our incentive was that they were only 45 minutes from our home in Beaver Creek. We have never been satisfied with the service we have received from them which makes our experience with Scott and your dealership all the more valuable to us. She loves the A6 and we look forward to working with Scott again very soon on a new model.
In conclusion, we want to thank Scott for his excellent service and to congratulate you and your dealership on a wonderful facility and superior staff.
Very sincerely,S.L.
"2010 Audi A4 Avant "
Dean Blackwelder,
Enclosed are the extra Beetle keys. Please do not hesitate to call if you have any questions with regard to the old car. Our New 2010 Audi Avant is "stylin"-- I look forward to driving it all year 'round.
Thank you for your assistance. J. and I enjoyed working with you--you are friendly and professional.
All the best to you and your family.
Sincerely,L. & J. G.
"Audi"
Scott West,
Thanks for making our buying experiences good ones. You went over and above and we appreciate it greatly.C. & R.
"Audi A3 2.0T"
Good morning, Gerhard!
What a pleasure it was working with you yesterday! Thank you for taking such good care of us! Let me know if you need anything else. We'll get the spare key to you for the trade.
All the best,J.P.
"2011 Audi Q5"
Hey Stacie,
I enjoyed your help and patience the past 2 days. You never made me feel rushed and were very supportive when I said that my wife needed to see the car before I made a final decision. I look forward to seeing you around when I have service and potentially buying another car down the road!
Thanks again!D. A.
"Audi A4"
Don,
I recently bought an Audi A4 from your dealership and I wanted you to know how impressed I was with your sales staff. Gerhard was extremely courteous and helpful in answering all of our questions, and getting us into the right car for the right price. Not only do I plan to visit your dealership in the future, I will recommend Prestige to others in the market for an Audi.
Thanks again,M.M.
"Audi S4 -- Awesome"
Dear Scott,
I am totally, completely, overwhelmingly, thrilled with my new machine. I was happy just sitting in it in my garage for three days before I got on the pedal. OMG! Nothing like it. And the dynamic control--like having many cars in one. FREAKING AWESOME.
The car could sell itself. You made the experience whole, like a friend who was just as excited as me, with expertise. Thanks so much for the extra care in detail, planning, and follow-through to your promises.
This is only the second of a lifetime of cars I expect to buy from you!
Sincerely yours,G.B.
"Audi A4"
Dear Gerhard,
Thanks again for all of your help and flexibility w/my first Audi lease-it was a pleasure working with you. I will definitely be passing your name to anyone who may need your services. Please keep me in mind for anyone who may need real estate assistance in the metro area.
Thank you!M.
"Q7--When we saw our first Q7 we had to own one."
Hello Mr. de Nysschen. My name is J.H. When we saw our first Q7 my wife and I had to own one.
We went to Prestige Audi/Porsche in Colorado. Our sales person Mr. Gerhard Rexroth worked endlessly to find us a car. We were very specific on what we wanted. That was a Q-7 with"everything."
The district 91 representative, Mr. Alex Caldcleugh was very instrumental in finding the car we really wanted and his efforts were greatly appreciated.
Owning a business we appreciate the value of "customer satisfaction," instead of simply customer service. We are first time Audi owners and are pleased to support your company and products to our friends. Just thought you need to hear this from a customer.
Sincerely,J.H.
"Great Audi A4"
Dear Scott,
I usually don't enjoy buying a new car. I love cars, just hate the process. You made it such an easy and enjoyable experience. I appreciate your follow up and your follow through. Prestige is lucky to have a salesman with your level of professionalism. I'm sure I'll be back for another car from you.
Thanks for a great A4!D.
"New A8L"
Donald:
My Name is B.T. I picked up my new A8 yesterday from Gerhard Rexroth. I wanted to email you to let you know how impressed I am with you dealership. After 3 years of frustration with the other Audi dealer (I had a 2004 A8L) I decided to try your dealership out.
My first experience was a service call on my old Audi in December (by engine thermostat). Not only did Dennis fit me in the very next day, but he insured that I had an Auudi to drive (this rarely occurred at the other Audi dealer) and he had the car fixed and available by early afternoon. He communicated with me well and insured a solid service experience. This was the first time I could answer the Audi survey with all "extremely satisfied" responses!
Just as on the service side, my sales experience with your dealership could not have better. Gerhard would send me emails at major milestones (e.g., the birth of my car in Germany, the day it shipped from Europe, the day it arrived in Houston, etc.) Even more impressive, he came in on his day off to deliver my car to me solely because I was anxious to take possession. He gave me just the right introduction to the car, focusing on the new items rather than belabor items that a 3 year A8 driver already knows. It is a pleasure working with him.
I can see that you run a professional organization that is passionate about both cars and their owners. When I was in yesterday, I noticed the new Cayman S. I can insure you that if I decide that I need a little sports car in my life, Gerhard and Prestige will be the first and only place I turn.
Thank you again and congratulations on your achievement.
Regards,B.T.