Comments|feedback extracted from actual Audi owner surveys.

July 31, 2017 | David R. - "Jolene is a doll!"

July 30, 2017 | Randolph G. - "Corey always does an excellent job!!! He is professional as well as friendly. He is a true asset to Prestige."

July 28, 2017 | Marco A. - "Courtney was great! Although I did not purchase my car from Prestige, she was warm and welcoming. I will use them for my future service needs."

July 20, 2017 | Lugenia M. - "Corey is awesome! Prestige Audi is a wonderful company the employees are friendly, knowledgeable, and efficient. Service was great!"

July 20, 2017 | Favian L. - "Thia in Audi service is amazing! Thank you!"

July 19, 2017 | Owen F. - "Jolene was fantastic."

July 17, 2017 | Florencia V. - "Corey was outstanding."

July 17, 2017 | Teresa M. - "My consultant was not immediately available, but the other staff members stepped in to assist me. A few years ago I complained about having to receive a loaner car from Enterprise, and now the dealer offered an Audi for me to drive. The process was fast and easy and nice driving another Audi... So glad they made the change!!!!"

July 17, 2017 | John P. - "Great experience. Well done."

July 14, 2017 | Lauren L. - "My service consultant, Jolene, and the woman who initially greeted me were incredible. I was disappointed when I first arrived. I pulled up and waited for someone to greet me. All the men working were crowded around another customer's new shiny R8, which is a very cool car, I get it, but I went ignored for a few minutes. So I had to go in and find someone to help me. But otherwise, I had a great experience and received my car back beautifully detailed. I would just ask that the 3-4 guys outside be a bit more attentive to other customers' arrivals, especially since they do get to see cars like that every day as part of the job..."

July 13, 2017 | Sean H. - "Sensational team - very knowledgeable and personable - THANK YOU PRESTIGE!!"

July 11, 2017 | Pia A. - "I needed to return 2 weeks later, and need to replace the item which keeps failing, service was excellent and am waiting on completion of my car."

July 11, 2017 | Paul S. - "Loaner vehicle service much improved - was given a make and model the same as the one being serviced."

July 11, 2017 | John M. - "Corey is always informative, helpful and very knowledgeable."

July 4, 2017 | Patrick B. - "John Daly was helpful and efficient during the scheduling and completion of the service process. I look forward to dealing with him again."

July 4, 2017 | Gary P. - "I have purchased four cars from Prestige over the years and the sales and service staff are great to deal with. I highly recommend Prestige to all my friends."

July 3, 2017 | Rosemary H. - "Really appreciated the text message with the video of the checkup."

June 30, 2017 | Sarah G. - "John is AMAZING! I really enjoy working with him. Prestige always does a fantastic job. I would highly recommend them to anyone."

June 29, 2017 | Nicole Z. - "Lovely. Helpful. Asked about recalls. Asked about last service details. Very forthcoming and informative. Thank you!"

June 29, 2017 | Dallas C. - "The dealership was out of rentals, but I'm pretty understanding that this sort of thing can happen. Thanks to the dealership for finding another way to accommodate this inconvenience."

June 26, 2017 | Melvin S. - "Corey Robinson is always ready to assist, very knowledgeable and customer friendly. Always an excellent experience at Prestige service department."

June 25, 2017 | Tyler R. - "Jolene was great! As always."

June 24, 2017 | Christine P. - "Excellent service."

June 24, 2017 | Christyna C. - "Jolene was excellent as always."

June 22, 2017 | James T. - "Corey Robinson is the best Service Advisor I could ask for! Absolutely the best in terms of support and communication. Would never want another because he is so thorough and professional. I can't thank Prestige enough for a great maintenance experience every time I visit there. Audi of America should be proud of the heavy lifting this dealer does every day! They make this brand stand out with sales and service! The Service Manager Randy Buerge is the man behind the performance of this shop! Easy to work with and very helpful at addressing all my concerns. Thank you!!"

June 20, 2017 | Stephen T. - "John was very good to work with."

June 18, 2017 | Dennis C. - "The tech did a outstanding job!"

June 16, 2017 | Martina F. - "Consultant was able to get cleaning of squeaky window track approved as a complimentary service even though not typically covered under warranty. This was excellent customer service."

June 10, 2017 | Rafat N. - "My service consultant Matt Kurtz always does great job, Thank you! I love dealing with Prestige Audi, they are nice people, honest, and very helpful. Thank you all!"

June 9, 2017 | James F. - "AUDI AND PRESTIGE ARE THE BEST!"

June 6, 2017 | Ahna M. - "Great team at Prestige. Enjoy everyone from the service consultant to the gentleman running pick-up and drop-off."

June 1, 2017 | Ed B. - "Outstanding. Very personable, respectful and great attention to details."

May 30, 2017 | Karen G. - "John was extremely helpful and went out of his way to ensure that I got what I needed and then some! I have never in my life felt so cared for at a dealership! He will keep me coming back!"

May 30, 2017 | Tom V. - "We have been and will continue to be long time advocates of Prestige. We are always treated as if we are the only clients. My service consultant was brilliant, personable and thorough. Thank you."

May 28, 2017 | Annette D. - "Our consultant Matt Kurtz is truly exceptional. His courtesy, professionalism and helpfulness has made our Audi's ownership one of the best experiences for us. He has become our friend and always puts our best interests in mind. We have seen this kind of quality in all of Prestige personnel. Much thanks! I like just spending time there. Everyone there and all the cars there always provide a great experience! TRULY TRULY EXCEPTIONAL!!"

May 27, 2017 | Alex M. - "Love the VIP program - made the process so easy."

May 27, 2017 | Gina W. - "Both Courtney and Matt were very helpful and professional."

May 27, 2017 | Andrew C. - "Matt was/is friendly, knowledgeable and professional. I am thoroughly impressed favorably with Prestige Audi and staff. Matt estimated a time duration for my work and despite an additional task requested by me [swapping out winter-to-summer tires] the work was done right on time!"

May 27, 2017 | Randal H. - "Service was fine but no better than we have received at other dealerships."

May 22, 2017 | Patrick F. - "Jolene and the tech that worked on my car exceeded all expectations. I will be back to Prestige Audi for all future services. Best experience I have had at a car dealer for service."

May 22, 2017 | Sascha M. - "Matt is terrific. A true professional-- and real."

May 21, 2017 | Brian G. - "The service I received was by far exceptional than any other that I have experienced. I was made to feel appreciated and welcomed. I was very impressed with all of the people and departments that I interacted with. I also own a Mercedes-Benz and I am never treated with this type of service and appreciation. I tell all my co-workers what great service I have received at Prestige Audi. Truly impressed. Thank you."

May 20, 2017 | Marguerite D. - "Jolene had my car finished in less time than promised -- that's really nice!!"

May 20, 2017 | Stephanie B. - "I always love bringing my car into Prestige. Everyone is so nice and helpful. The customer service is exceptional."

May 19, 2017 | Robert L. - "Exceptional service. I was pleased and grateful to the staff."

May 14, 2017 | Christa M. - "I always get great treatment and great service at Prestige Audi. Always VIP service!"

May 8, 2017 | Nancy T. - "I went to Prestige because of good reviews and I was very pleased and will return for future service."

May 8, 2017 | Kathryn S. - "I think Matt goes above and beyond and is very knowledgeable. After Ted left, I was sad because he was excellent. But it seems Matt is just as great! Much appreciated."

May 7, 2017 | Suzanne B. - "As always, service was thorough, efficient and friendly."

May 7, 2017 | William F. - "Great service. I have used the same service consultant on many occasions with excellent results. I have a long history at Prestige Audi - I'll be back! Will use the multi point inspection to guide further follow up service visits."

May 6, 2017 | David L. - "A pleasure to work with John. Thanks for a great service experience. Great service, efficient turnaround."

May 6, 2017 | Holly Z. - "Matt is amazing! He always does his very best to help me out and make sure I understand everything! He also understands that since I drive a Q7, and don't feel safe in smaller cars, he always has a Q5 or a Q7 as a loaner vehicle for me. This is truly going above and beyond for me. So thank you Matt, he is the real reason I keep returning for all my services at Prestige Audi! Thank you Matt!!"

May 5, 2017 | Elizabeth S. - "John Daly and Aaron Marano were absolutely wonderful! The best customer service I've ever experienced from both of them. Once again - major props to Aaron Marano and John Daly. Thanks for the communicative, great customer service and care!!!"

May 3, 2017 | Arvin V. - "I arrived about 20 minutes early for my appointment and my scheduled consultant was wrapping up assisting another customer, but another consultant stepped right in and helped with the check-in process, totally seamless. Teamwork!"

May 1, 2017 | Ryan P. - "Corey was very courteous and helpful, and arranged for me to use a loaner car. Very happy with my experience, would definitely return!"

May 1, 2017 | Jo T. - "Jolene was very accommodating. Great service!"

May 1, 2017 | Alan S. - "Corey is excellent. I wouldn't take my car anywhere else! Excellent service as always at Prestige!"

April 30, 2017 | Jeanne J. - "Great knowledgeable team, good communication, excellent valet service."

April 29, 2017 | Constance H. - "It was awesome to get a text video of the issue with the brakes. Understandable and helpful. That was a pleasant surprise."

April 28, 2017 | Bob W. - "I was offered Audi Care when I made the appointment and then paid for it after the car had been serviced. I am happy I could add long term care for my car."

April 24, 2017 | Mike L. - "Very happy with the service I receive at Prestige, and the fact that although I'm fairly new and didn't buy my car there - they are very helpful and know me and my car already."

April 23, 2017 | Lynn M. - "As a long time Audi owner (all vehicles purchased at Prestige), they have always treated me and my vehicles exceptionally well."

April 18, 2017 | Charlotte W. - "The dealer accommodated our need to coordinate the services for two Audi vehicles -my husband's and mine, for our timing convenience. When I returned the loaner car, I unknowingly dropped something in the car. The staff quickly noticed it and brought it to me. I was very grateful."

April 17, 2017 | Vernon R. - "John was absolutely outstanding in his assistance to us throughout the the whole repair time."

April 16, 2017 | Alison K. - "EVERYONE who works at the dealership was friendly and courteous. Pleasant experience."

April 15, 2017 | Tammie B. - "I was very pleased and will continue to bring my vehicle for service. Courtney was amazing."

April 14, 2017 | Robert B. - "Always happy with the service experience, especially John and Courtney."

April 12, 2017 | Ann L. - "I had a bad experience last December with excessively long tow truck delays a week before Christmas after I had two flat tires at the same time. I was upset because I had family arriving the next day for my son's college graduation and the two truck service, who gave me an arrival time of 12:34 and then didn't arrive until 5:45. I was very upset and stressed but Audi took really good care of me on this last visit that all was good now!"

April 11, 2017 | Michele W. - "Wish all dealers were as great as Prestige - truly!"

April 11, 2017 | Melvin S. - "Corey Robinson's knowledge and personality are truly an asset to Prestige. He is the kind of ambassador any dealer would covet. Service at Prestige Imports is exceptional from the greeting when you arrive until the vehicle is ready."

April 9, 2017 | Tracy D. - "The service consultants there are exceptional. The team at Prestige Audi is responsive, helpful, and always willing to try to help meet my needs, they are outstanding."

April 8, 2017 | Regina F. - "I had to go to a work breakfast that am and one of your associates took the time to drive me there on that snowy morning. I am 100% satisfied! Excellent in every way."

April 6, 2017 | Kristen B. - "The service was GREAT and the staff was very nice and friendly!"

April 5, 2017 | Sondra S. - "Truly exceptional. it felt as though he really cared about me. Timely and professional with good coffee and decent snacks and a place to work. Excellent, thank you. I had an Audi before and the service was not this good at the same dealership. I appreciate this and am a loyal customer."

April 3, 2017 | Jerry M. - "Matt Kurtz always gives us superior service!"

April 3, 2017 | Rita E. - "The service department at Prestige Imports is a major reason that I keep returning to Prestige when I purchase a new automobile and Matt Kurtz is the best service consultant I have ever worked with."

April 2, 2017 | William H. - "Best Audi service in the state as far as I'm concerned."

March 26, 2017 | Jenny L. - "First time here and Prestige exceeded my expectations with regards to customer service and the length of the visit!"

March 26, 2017 | David M. - "Jolene did a wonderful job and gave me exceptional service! The guest lounge was very accommodating with excellent coffee. Thank you you Jolene for making my visit so pleasant and for taking such good care of our A5!"

March 24, 2017 | Diego V. - "Corey Robinson is great - very knowledgeable and friendly."

March 24, 2017 | Brenda W. - "Matt was great, he spent extra time teaching me about my car and helping me to program it to fit my needs. We couldn't have asked for a better person to take care of us! We will always take my Audi to them!"

March 20, 2017 | Janis M. - "Corey was wonderful. Got the appointment on the day I requested. He explained everything and was very accommodating! I have several years experience at Prestige and am always very satisfied with the courteous attention I receive. I like Corey Robinson very much. He gives exceptional service and always try to accommodate my time frame and address my concerns. He's truly outstanding. Great service."

March 20, 2017 | Beth R. - "Great Service Department! I drive over an hour to have my car serviced at Prestige!"

March 19, 2017 | Victoria V. - "Thea was outstanding with her communication throughout this service appointment. I would highly recommend Prestige Audi to friends and family from the knowledgeable salespeople to the service department, the business more than exceeded our expectations."

March 19, 2017 | Phillip I. - "While our normal consultant was occupied with another client, we were immediately helped by another with the same level of professionalism."

March 17, 2017 | Scott M. - "My service consultant John went out of his way to ensure that all repairs were done right the first time. I appreciated that. I liked the video that the service team provided regarding the condition of my vehicle, and suggested repairs."

March 16, 2017 | Troy R. - "Excellent team all the way around. Working with Prestige Audi has been a wonderful experience. I would highly recommend them to friends and family."

March 13, 2017 | Faris A. - "Thank you for again, looking forward to next year for another service, or maybe sooner, depending on the needs. So far am happy with service and am going to be purchasing another vehicle with you guys, so lets see how that process will work out. The video to show more details about the car was the best part of this whole things. Like anything, I am glad to see dealers are catching up with using more interactive ways to stay closer to their customers."

March 13, 2017 | Paul M. - "John Daly was way better than great ... always superb! I'm a long time customer (Audi & Porsche) ... best dealership I've ever worked with!"

March 12, 2017 | Rachel A. - "Excellent service. Fast, easy, and perfect communication throughout my experience! I continue to purchase or lease Audi cars because the service department is just SO GOOD. They are ridiculously fun cars to drive. But a primary motivating factor to me purchasing these cars is that I know Matt and the service department will always take care of me. Honest and open about the service needed. Added to the ease of my experience."

March 3, 2017 | Tod B. - "The service was completed in the disclosed time and I was given a loaner car. Really great! I used a $100 Audi of America coupon for a detail. It was performed superbly."

March 3, 2017 | Sheila W. - "All was easy, timely and comfortable. I waited while they diagnosed the trouble I was having with warning lights. They quickly deduced that the trouble was the battery, more than eight years old and replaced the battery quickly while I waited. I can't be sure everything is going to be perfect, but so far, so good!"

March 2, 2017 | Jon H. - "My service consultant was very personable and very helpful. Great dealership! Outstanding service, as always, at Prestige Audi! You're the best! My vehicle was sitting outside, freshly washed and ready to go! The checkout process was painless and fast. All charges were very reasonable for the services provided. Again, thank you! Top quality service, as always..."

March 1, 2017 | Ronald S. - "Thea Hovet at Prestige Audi was my service rep. She communicated extremely well, returned calls, answered all of my questions, and provided the precise loaner vehicle I requested. I thought her service was "truly exceptional" and would be more than happy to work with her again."

March 1, 2017 | Kirk D. - "Did a great job securing a loaner. Very accommodating after there was an oil leak discovered after I picked up the car."

February 28, 2017 | Eric S. - "The entire staff was available to help me with my service appointment. Jolene was my contact and she was awesome! The staff are very professional and engaging! The service team cleaned my car top to bottom."

February 28, 2017 | B.J. Parks - "Exceptional staff. Obviously trained to attend to customers, which is most appreciated. They are courteous, attentive and knowledgeable. Really appreciate waiting room amenities. My vehicle was ski-traffic dirty when brought in and sparkling clean on pick-up."

February 27, 2017 | Lugenia M. - "Corey is always friendly, knowledgeable and professional."

February 26, 2017 | Jennifer M. - "Great experience. I will be a returning customer for service and purchase. Friendly and immediate service."

February 26, 2017 | Christine D. - "As always, an outstanding experience."

February 17, 2017 | Darlene A. - "Great service by all!"

February 16, 2017 | Pia A. - "Matt was amazing. Everyone whom I had a conversation with was professional and friendly. Exceptional service, very positive experience. Was picked up by courtesy driver- very nice."

February 16, 2017 | David S. - "Jolene was phenomenal! Her check in was the best I've experienced. What an asset! Everyone at Prestige is polite, accommodating, punctual and thorough.The pleasant surprise for me this trip in was Jolene. Wow, she went above and beyond in her thoroughness while checking my vehicle in. She made you guys look really good that day!! She's a keeper."

February 11, 2017 | Pamela M. - "Excellent service. Very happy with the way I was treated."

February 5, 2017 | Calvin P. - "Greeted at the entrance and personally escorted to service consultant. Prompt, nice service. Great facility offering all needed morning items. Easily worked with my early morning needs and travel schedule to find the best date. Great detail provided on discoveries and wear on the vehicle."

February 4, 2017 | William S. - "Would like to commend service writer - she was professional, attentive and listened to what I had to say. She did a great job of keeping me informed and contacted me when car was complete."

February 2, 2017 | Mike L. - "I've had a persistent problem with the Q5 (Water Pump) and the service consultant asked if she could keep the car an extra day or two because she wanted to ensure the problem was fixed for good! Finally! Excellent experience at Prestige and I will continue to recommend and work with them."

January 30, 2017 | Gary L. - "The team at Prestige is excellent."

January 29, 2017 | Elizabeth A. - "I was provided with a car easily since my car was in for service 2 days. Love working with Prestige Audi. Always better than expected. I've owned 7 Audis."

January 28, 2017 | Erica H. - "Paul Brockway is simply the best. He deserves a free Audi for his exceedingly friendly and knowledgeable service."

January 26, 2017 | Richard C. - "Always excellent service."

January 23, 2017 | Mark S. - "Corey Robinson is the best!"

January 16, 2017 | Christian D. - "Prestige Audi has always been a great experience for myself and my family. Answered all my questions. Love this dealership. Always professional."

January 15, 2017 | Judith K. - "Everything was wonderful!!!"

January 14, 2017 | Murray H. - "Valet service is a key reason I bought at Prestige."

January 12, 2017 | Carol K. - "The service was exceptional and we appreciated the flexibility in picking up our vehicle at a later time because of the snow storm."

January 9, 2017 | Larry D. - "Thea was great! The lounge is well placed overlooking the new models on the showroom floor. It makes it easy to look for the next upgrade. The sales staff is always happy to answer any questions while I'm there as well. Drop off is a very simple and efficient process. I think it is rare these days to find a dealership that works as hard as Prestige does to build relationships with its customers in an effort to retain business. As I told Randy, this is not my first Audi and it won't be my last. I can't think of any reason I would buy a car anywhere else. Thank you Prestige team! Randy Buerge (Service Manager) was especially helpful in my case. He went to bat for me on a somewhat contentious issue and it worked out in my favor. I commend him for his effort. The car looked brand new."

January 9, 2017 | James B. - "Matt did a great job of getting my service accomplished. I have Audi Care so there was not a charge."

January 7, 2017 | Ingrid S. - "Love Corey! Always pleasant."

January 7, 2017 | Radin M. - "Jolene at the service desk was very professional and courteous! Drop-off went without a hitch and professionally done. Highly satisfied - thank you!"

January 6, 2017 | Janette W. - "Jolene, my service advisor, was outstanding."

January 5, 2017 | Daniela I. - "He really helped explain details around process and also provided feedback on my warranty. As usual Matt, was very helpful."

January 3, 2017 | Jon A. - "Matt is great. Mike the valet driver is awesome."

January 2, 2017 | Katherine A. - "Matt Kurtz is AMAZING. Always goes above and beyond."

January 2, 2017 | Anita Z. - "Everything was great. Hope to buy my next car there."
Prestige Audi prides itself on continuing to bring you the Audi ownership experience you have come to expect.  Share your story with others on our Facebook page!


Prestige Audi

9201 W. Colfax Avenue
Directions Lakewood, CO 80215

  • Sales: (877) 622-8086
  • Service: (877) 622-8086


  • Monday - Friday 9:00am-6:30pm
  • Saturday 9:00am-5:30pm
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 9:00am-6:30pm
  • Tuesday 9:00am-6:30pm
  • Wednesday 9:00am-6:30pm
  • Thursday 9:00am-6:30pm
  • Friday 9:00am-6:30pm
  • Saturday 9:00am-5:30pm
  • Sunday Closed

Parts Dept. Hours

  • Monday 7:00am-6:00pm
  • Tuesday 7:00am-6:00pm
  • Wednesday 7:00am-6:00pm
  • Thursday 7:00am-6:00pm
  • Friday 7:00am-6:00pm
  • Saturday 8:00am-5:00pm
  • Sunday Closed

Service Dept. Hours

  • Monday 7:00am-6:00pm
  • Tuesday 7:00am-6:00pm
  • Wednesday 7:00am-6:00pm
  • Thursday 7:00am-6:00pm
  • Friday 7:00am-6:00pm
  • Saturday 8:00am-5:00pm
  • Sunday Closed